Ocado Group

Ocado Group is a global technology business that licenses the Ocado Smart Platform (OSP), an end-to-end solution combining proprietary software, robotics and automation for highly automated online grocery and retail fulfilment. The company draws on 25 years of experience in online grocery and is the UK's largest pure-play online grocer. Its technology is licensed to retailers worldwide, with operations anchored in the United Kingdom.

OSP runs highly automated Customer Fulfilment Centres (CFCs), in which 600 Series robots move groceries around 3D grids. Ocado's AI capabilities power personalised webshops and route optimisation for delivery drivers. The underlying technology spans robotics, warehouse automation, artificial intelligence, machine learning, e-commerce, logistics and fulfilment.

Ocado Intelligent Automation (OIA) applies the group's automation technology beyond grocery, helping other industries modernise their fulfilment operations. The group's work is built on technology developed from first-hand experience of running online grocery at scale, addressing problems of complexity, time-sensitivity and thin margins.

For legal professionals, the business context is one of proprietary software and robotics, international technology licensing agreements with retailers worldwide, and continuing commercial activity across online grocery, grocery retail, e-commerce, logistics and fulfilment.