NatWest Group

NatWest Group is a UK-centred banking and financial services group headquartered in Edinburgh, serving more than 20m customers across retail, commercial and private banking. The group also maintains a presence outside the United Kingdom. Its work spans the full range of customer financial activity: helping people, families and businesses manage money, save, invest, borrow and pursue their plans.

The group's business lines are organised around distinct customer segments. Retail banking covers personal services including saving, investing and borrowing for individuals and families. Commercial banking serves business customers and supports UK enterprise. Private banking provides specialist services for private and wealth customers. Corporate and institutional banking combines specialist knowledge with technology-driven services for corporate and institutional clients.

NatWest Group describes itself as operating in technology-driven financial services and digital banking, and combines sector expertise with technology-enabled delivery across its divisions. Its stated priorities include supporting UK businesses and communities, helping customers build financial confidence, supporting enterprise and removing barriers to opportunity. The group characterises its approach as customer-centric, working to understand what matters to the customers it serves.