Barclays

Barclays is a British universal bank serving consumers, businesses and institutional clients. Its operations span UK personal and business banking, corporate banking, wealth and private banking, global corporate and investment banking, and a specialist US consumer banking business. The bank states a vision to be the UK-centred leader in global finance, with its businesses working together to support customers, clients and communities with their financial needs.

UK personal banking covers accounts, mortgages, loans, credit cards, savings, investments and insurance, alongside business banking and private banking services. Corporate banking is provided in the UK and globally as part of the global corporate and investment banking division, which also delivers investment banking services internationally. A separate specialist consumer banking line operates in the United States, giving the group a presence in both the UK and US markets across consumer banking, lending, credit cards, savings, investments, wealth management and insurance.

Customers manage their money through the Barclays app, Online Banking and a branch network, reflecting an emphasis on multichannel service. Technical work covers digital banking, mobile banking applications, online banking platforms and digital customer support automation, with digital support available 24/7 for common questions. The bank describes a focus on making services simpler and on improving the support offered to consumers and businesses.