WH Smith

WHSmith is a British retail company founded in 1792. It operates stores in travel and healthcare locations across the United Kingdom, serving customers passing through airports, hospitals, rail stations and motorway services. The company's stated focus is on exceptional customer service and high store standards across its estate.

The business comprises two main brands. WHSmith stores offer convenience and travel retail ranges to people on the move. InMotion is a digital accessories business selling consumer technology products, which the company describes as leading in its category and continuing to grow. WHSmith has also entered into partnerships with M&S and Costa Coffee to broaden its customer offering in the UK.

The company's operations span several retail sectors: travel retail, healthcare retail, consumer electronics through InMotion, and food and beverage via its partnerships. Its UK presence is described as growing across airports, hospitals, rail stations and motorway services.

WHSmith describes itself as an inclusive employer, stating that it wants colleagues to feel welcome and free to be themselves. Its culture places emphasis on customer service, store standards and the company's long heritage.