Serco Group

Serco Group is a public services contractor that brings together people, technology and partners to deliver essential services for governments around the world. Its work spans justice, migration, defence, space, customer services, health and transport - sectors in which legal, regulatory and commercial questions are central to delivery. The company's business combines operational service delivery with innovative solutions and mission support, working through trusted partnerships with government customers.

The group is headquartered in the United Kingdom and operates in the United States, Canada and through regional businesses elsewhere. Serco North America employs more than 10,000 people across the United States and Canada. In the United Kingdom, the company contributes £2 billion to the economy and supports 39,000 jobs.

Service lines include defence and mission support, among them ship modernisation for the U.S. Navy under a £147 million contract, alongside transport operations, health services, public facilities management, customer services and operational work in the justice and migration sectors. Defence and modernisation programmes, transport operations and public facilities management are named among its technical domains. The company describes its approach as impact-led, focused on creating positive outcomes and combining operational expertise with innovative solutions.