O’Neill Patient

O’Neill Patient, trading as ONP Solicitors, is a law firm specialising in residential conveyancing and remortgage legal services. Founded in 1987 and headquartered in Stockport, the firm serves clients across the United Kingdom, advising first-time buyers through to experienced movers at every stage of the property transaction. It reports that more than 80,000 customers use its services each year, and holds a Trustpilot rating of 4.7 stars.

The firm's conveyancing practice is delivered by dedicated case managers who provide tailored advice and regular updates on progress. A 'No move, no legal fee' guarantee means clients do not pay legal fees if their property move does not go ahead. Work is supported by in-house capability in legal technology, including mobile app development, digital document management and electronic signature.

That technology underpins the client experience: a mobile app allows clients to track their case around the clock, upload documents and sign paperwork electronically. The firm describes itself as combining personal service with technology, with an emphasis on transparency so clients always know the status of their matter. Its stated focus is on reducing the stress of buying and selling property, with growth driven by reputation and results.