Commerce Bancshares

Commerce Bancshares is the holding company behind Commerce Bank, a super-community bank headquartered in the Midwest of the United States. Founded in 1865, as communities were rebuilding after the Civil War, the bank has operated for over 160 years and has been recognised as one of America's Best Banks. Its work spans the banking, financial services and wealth-management sectors.

The bank serves individuals and businesses across four principal lines: Personal Banking, Business Banking, Wealth Management and Corporate Solutions, the last of these providing financial solutions for larger organisations. A fifth line, Digital Banking Tools, is intended to let customers bank when, where and how they prefer. Technical work within the company concentrates on digital banking and financial-services technology.

Commerce Bancshares describes its approach through the Ask Listen Solve® philosophy: understanding customers' financial challenges in depth and treating them as its own. The stated emphasis is on high-touch, personalised service combined with digital convenience, and on long-term relationships built on trust. The company frames its mission in terms of the financial health of customers, team members, shareholders and communities, and notes that it sustained that mission through economic cycles including the Great Depression and the 2008 recession, during which it declined government assistance while adhering to prudent lending practices.